RELATED TO: Common Issues
Broken styles is a common problem when you update the theme or install it for the first time. This happens mostly when you upload theme files using an FTP client because it sets the permission of all the CSS and JS files to 0644 but the correct folder permissions are 0755.
To fix this issue, follow the steps below.
- Login to your website using an FTP client or cPanel using File Manager.
- Navigate to public_html (if you see it) or if you are already in the home/root directory of your hosting then navigate to wp-content → themes.
- You will see the theme folder (for example realhomes) there. Right click on it and then change permissions to 0755 or 755.
- Check if it fixes the issue.
Please sign up or log in to our support website to create a ticket if the problem persists.