Many of our clients have this common problem with youtube video not working for their properties. The most common problem is the wrong Youtube URL which is like the one below:
It will simply won’t work because the plugin which renders the video from youtube only accept the URL with youtube.com domain and not with the shorter domain youtu.be. So, the URL must be like the one below.
If you still need further assistance or have a question then please feel free to open a ticket on our support site (login required):